Shipping Policy It’s really simple! It’s all on line ready for you to download at anytime, anywhere! Once you have set up your account and selected and paid for your lessons, go to "MY LESSONS" at the top. To VIEW LESSONS once you have paid for the lesson/s and Click on High Resolution for people with broadband or click on Low Resolution for PCs without broadband. Try both and see which gives you the best picture. Important tip: If you have a slow connection or are experiencing slow download try the other version. VIEW LESSON NOTES: Lesson notes can be found below the High Resolution and Low Resolution selection next to the video clip. They are all clearly labelled as to their subject and content, and printable lessons notes are supplied for each lesson. They are in a .pdf format. Note: FREE lessons do not have Lesson Notes. Please set up your account then enjoy the free lessons Returns Policy
Should you be unable to view any lesson downloaded due to technical problems, please contact us within 24 hours so that we can refer the problem to our technicians for resolution. In the event that they are unable to resolve the problem to your reasonable satisfaction within a further 7 days then we will refund to you the full cost of the lesson with which you had had the technical difficulty. In the event that you are dissatisfied with any lesson purchased due to the fact that the contents of that lesson do not accord with the advertisement on our website introducing and describing the lesson’s contents we will replace the lesson with an alternative lesson of your choice at no additional cost to you. |